Answers 24/7
Fulltime picks up in English and French when your office is busy or closed.
AI Front Office for HVAC, plumbing and electrical
More calls answered. More jobs booked.
Fulltime answers calls in English and French, books appointments and escalates emergencies, 24/7.
-2:15
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Trusted by 232+ Field Service Companies in Canada
How it works
How Fulltime handles your calls
Built around your services, schedule and emergency rules.
Trained on your business
Fulltime uses your services, hours, service area and call rules to handle conversations your way.
Books appointments
It checks availability, puts the appointment in your calendar and sends a confirmation.
Escalates emergencies
When a call meets your urgent criteria, Fulltime calls and texts the technician on call with the details.
After each call, your team can see the summary and next action.
Customer results
What service businesses are seeing with Fulltime
2xas many calls reaching the business
“Customers used to wait on hold and hang up. Fulltime now answers right away.”
210
emergencies escalated to the technician on call in 30 days
1,153
calls handled in first full month
Techs arrive with the full story
“Our technicians now always get all the details the customer shared before they go on site.”
Know who to call back first
“I can sit down with my coffee, look at the call log, and decide who to call back first based on the type of call.”
Less time on sales calls
“People trying to sell something hang up right away. That's wonderful.”
Real 24/7 coverage
“I finally have a true 24/7 service, and I'm not getting out of bed for nothing anymore.”
Syncs with the software you already run
Jobber
Dispatch
Fergus- Google Calendar
Simpro
ProgressionLive- Microsoft Calendar
Coming soon
ServiceTitan
Housecall Pro
ServiceTitanHousecall ProFAQ
Put a trained agent on your phones.
Fulltime starts answering on day one. We tune it with you over the first two weeks to match your services, hours and escalation rules.